Testimonials - General / Good Service
“Fantastic customer service – goods arrived quickly and packaged beautifully – very pleased.” Mr Beveridge
“Thank you so much for all your help. Just like last time I have to say that it is a pleasure to buy from your company. Your customer service is flawless. Even when things are out of stock, it seems to work out for the better every time :)” N Ewerhardy
“Many thanks for your efficiency - Items arrived this morning
Great and wonderful service, again” C Smedley
“That’s fine, thanks for letting me know and not to worry. These things appear to be difficult to get hold of! I had used you last week for a show lead and chain and found your service excellent. I wouldn’t hesitate to recommend you and will definitely use you again.” E Duffield
“My comb has arrived and the order is complete
very satisfied, will be returning “ A Durn
“A big thank you for all your efforts in ensuring the order was despatched as soon as possible. It arrived the very next morning – your help was much appreciated” June Moore Tiekeltri Cavaliers
“Thank you very much for your excellent customer service” Rita Tucker – Abythorn Boxers
“Many thanks for your swift despatch of my order – you saved my skin as I’d been let down by another supplier. I would happily recommend your services to everyone I know” Ali Montgomery
“Once again, thank you very much for your very prompt service – second to none all the time” Elaine Smith Dalry Ayrshire
“A quick and efficient service – I will definitely be dealing with you again” Rose Stowell, Warrington Cheshire
“Thank you for all your help – you dealt with my order in a professional and friendly manner. How refreshing to find a company that treats customers as humans and not a nuisance!” Gayle Cavie
“Many thanks for your help – and for the excellent service” – June Burrow
“Thank you for your prompt service” Dott Kirby Southern Ireland
“I placed an order with you on 23 December and didn’t expect it till after Christmas, but there was Parcel Force knocking on the door at 9am 24th December. I just want to say thank you very much for your quick response” Roy Jones
“Thank you all very much for the excellent service over the last 12 months” Neil McLeod
“Just a quick email to say many thanks for the great service once again – the order arrived this morning. You’re such a star getting it to me so quickly, I really appreciate it” Jackie Portian
“VERY pleased with your products” Mr C W Howes, Gravesend, Kent
“May I say how much I appreciate the unfailing courtesy which everyone I spoke to showed. It is rare to find such a helpful attitude these days” Ruth Siverns, Romsey, Hampshire
“The Petcetera mailing service is first rate. Good old fashioned service – which came as a surprise because you don’t get it too often” Geraldine Moston in the Journal of the Shih Tzu Club
“I would also like to thank you for the speedy and efficient service you provide” Margaret Gill
“My parcel arrived this morning (carefully packed by Jane), just 2 days after I placed the order. This is wonderful service!” L. Pathak
“Thank you for your prompt and efficient service” Mrs E Lawrie
“My order was Purrfect thank you” Monica Williams
“A big thank you for providing such an excellent service – helpful advice was followed by speedy delivery – moreso given the Bank Holiday weekend!” Moira Shand
“I was most impressed with all the items I ordered – I will continue to use Petcetera for all my pet products” Moira Shand
“I have passed Petcetera’s details to friends so they too can benefit from your wonderful selection of products and excellent customer service” Moira Shand
“Thank you for sending out my order so fast” Noel (by email)
“… I met someone who has her own grooming business. She recommended your company and said how great you were” John Lucas
“I cannot believe how pleased I am with all the products I have received from you and especially the speed of delivery. Keep up the good work!” John Lucas
“You have been very kind and I thank you for your excellent service” Jennifer Plumpton
“Many thanks – after speaking with you yesterday on the telephone I received my order this morning. I am most obliged to you – thank you for your excellent service” Lorraine Smith
“Thank you for your prompt service – the order was posted to you Monday afternoon and I had received it by 11am today, Friday” Jan Marsh
Specific Product Testimonials
Ice-on-Ice
“I have groomed one of the dogs with Ice-on-Ice and it seems a very nice product. The coat is getting smoothly soft, a bit silky.
Furthermore I would like to compliment Petcetera for their fast services: on Monday, November 8, I agreed with the shipping costs, the invoice was made on November 9, and they tried delivery at our place three days later on Friday 12. Veeeeeeery good!”
Jos
K9 Calmer Liquid
“My young very nervous Border Collie bitch is now letting strangers make a fuss of her” Mrs Jen James – Threjays Border Collies
Digestor
“Most impressed with Digestor – one Rottweiler hasn’t been sick for months since starting with it” E.M.D Orhan, Stockport Cheshire
“Since having Digestor added to his food, Oliver has not had one episode of sickness or diarrhoea” Mrs Anne Tilbury, Exeter
Bio Groom Stain Free
“Cream last for ages – really good value. My vet was most impressed at the stain-free faces of my dogs” Rosemary Ball – Isle of Wight
Sho Glo
“I really cannot praise this coat feed enough” Mrs M Rodburn, Boston Lincs
Gut-Rite
“After 3 days she was a changed dog, much happier. Many thanks from grateful dog and owner” Janet Wood, Kirkby Stephen Cumbria
Seaweed Meal
“My dogs are in exceptional health – the vet said it was marvellous” Mrs E M Callicot, Chelvey Kennels, Somerset